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Information Collection & Use

In order to send us a comment or contact request, you must first complete our on-line contact form. In that form, you are required to provide contact information (such as name, email address and/or telephone number). We use this information to contact you about the services on our site in which you have expressed interest.

Who Do You Call? Consulting is the sole owner of the information collected on www.Who Do You Call.us.   Who Do You Call? Consulting collects personally identifiable information from our users at several different points on our Web site.

Uses of Information

 

Special Offers and Updates

We will occasionally send you information on services, special deals or promotions. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice and Opt-out.”

Newsletters

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-out” section.

Service-related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we may send you an email.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to unsubscribe.

Customer Service

Based upon the personally identifiable information you provide us, we will communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with the information that you provide.

Types of Collected Information

 

Profile

We store information that we collect through log files and/or third party sources to create a “profile” of your visit to our site. We do not tie personally identifiable information to information in the profile.

We do not share your profile with other third parties.

Aggregate Information (non-personally identifiable)

We do not share aggregated demographic information about our user base.

We do not link aggregate user data with personally identifiable information.

We do not share personally identifiable information with Third Parties.

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information.

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We do not use cookies on this site.

Agents

We use an outside shipping company to fulfill orders, and may use other companies in the course of providing products or services to you (for example, if we buy something on your behalf). Data provided to these companies will be governed by their privacy policies. To the extent possible, Who Do You Call? Consulting will not permit them to retain, share, store or use personally identifiable information for any other purposes, but this is beyond our control.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Choice/Opt-out

We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you request that we contact you, but do not wish to receive any additional marketing material from us, you can indicate your preference on our contact form.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by sending a message to us through our contact form.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by Who Do You Call? Consulting. Please be aware that we, Who Do You Call? Consulting, are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

This privacy statement applies only to information collected by this Web site.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may update or deactivate it by sending us a message via our contact form.

Security

The security of your personal information is important to us. We do not collect sensitive information (such as credit card number and/or social security number) on our contact forms.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send a message to us through our contact form.

Business Transitions

In the event Who Do You Call? Consulting goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email or prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us through our contact form.

Page last updated 2008/09/03
Who Do You Call? IT support for the San Francisco Bay Area